Similar to Viruses, Malware uses security flaws in commonly used software to install undesireable programs onto your computer.
Cleaning a malware-infected system is not a guaranteed process. Tools are available to do this, but they take a great deal of time to operate, and may not fix the whole problem. Generally it is recommended to re-install the system once any data has been checked and recovered.
Pleace Contact Us to discuss your malware concerns.